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Shipping policy

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Shipping Policy

At Govindam Company, we strive to provide efficient and timely delivery of all the documents and certificates related to the services you purchase, including trademark registration, ISO certification, Digital Signature Certificate (DSC), FSSAI registration, and GST filing. Our shipping policy outlines the processes and timelines for delivering physical or digital items associated with your order.

1. Delivery of Documents

Most of the services we provide are digital in nature, such as trademark registration, ISO certification, and DSC. Upon completion of the process, these documents will be sent to your registered email address in digital format (PDF). For services requiring physical documents (e.g., certificates), these will be delivered via reputable courier services to the address provided at the time of registration.

2. Estimated Delivery Time

The delivery time for digital documents, such as certificates or registration confirmations, usually ranges between 3-10 business days depending on the complexity of the service. Physical documents, if applicable, may take up to 7-14 business days for delivery, depending on your location and the courier service used.

3. Shipping Charges

For digital services, there are no shipping charges as the documents are delivered electronically. In cases where physical delivery of documents is required, shipping charges may vary based on the delivery location and courier service. Any applicable shipping charges will be communicated during the order process.

4. Tracking Information

For physical deliveries, tracking details will be provided as soon as your documents are dispatched. You can monitor the status of your shipment through the courier’s tracking platform using the tracking number provided via email.

5. Shipping Locations

We provide shipping services across India for physical documents related to our services. For international deliveries, please contact us directly to check the availability of courier services in your region.

6. Delivery Delays

While we strive to deliver all orders within the estimated timelines, certain factors like unforeseen postal delays, courier service issues, or force majeure events may impact the delivery time. We will notify you promptly of any expected delays and provide updates on the status of your shipment.

7. Incorrect Shipping Information

It is the responsibility of the customer to ensure that all shipping details, such as address, contact number, and email, are entered correctly at the time of placing the order. Govindam Company is not responsible for delays or losses arising from incorrect or incomplete shipping details.

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